Ohno Seiko Co., Ltd. | Q&A

A1

After making your inquiry, request a quote by submitting the technical drawing viafax or email.

A2

Generally, a request made in the morning will be processed the same day.
A request made in the afternoon will receive an answer the following morning.
Note, please be aware that requests may take some time to process due to a spike in incoming requests or projects.

A3

We can support requests for various materials: aluminum, stainless steel, iron, copper, plastic (resin), rubber, titanium and ultra hard materials.

A4

We support 1 piece to 1000 piece lot orders, but the majority of our orders are normally about 10 piece lots.

A5

We have various materials available in stock, such as MC nylon, Duracon and Bakelite.

A6

Depending on the project, we cannot guarantee the price at this stage, but we work hard to keep the quoted price as an upper limit.

A7

For really quick orders, same-day shipments are possible. Generally, one manufacturing process for an order takes between half a day and one full day. For extremely urgent orders, we can also complete 10 manufacturing processes in one day.

A8

No problem at all. Actually, that field of work is our specialty.

A9

We have a lot of experience, and most orders are not a problem unless there is a special requirement specific to your company.

A10

We are always available to do quote requests. If the quote request becomes a purchase order, we ask our customers to fill out a “customer card” = a simple document used to register the customer’s information and to streamline business in the future, and thereby making any business transaction possible.

A11

Of course, please feel free to submit your quote request.
After we receive your request, we will ask you to confirm the values in our quote.